No products in the cart.
If you have specific questions or requests, you can contact us with the information below:
FAQ
Can I return the car after the pre-selected date?
It is possible to re-enter after the time or date specified in the rental agreement only upon confirmation by the rental company and after written confirmation by email or text-message.
Is it possible to travel abroad?
Of course, vehicles can be driven in every country of the European Union and in those listed on the Green Card.
Can the rented car be driven by all the passengers?
Unfortunately no, in respect of insurance policies and for your own safety, the car must be driven by the person indicated on the rental contract.
What is the minimum age required for a rental contract?
The minimum age is 21years old, however the decision is always subject to the discretion of the rentalagency.
What happens if the car has a technical problem that does not allow its use?
We guarantee a 24/7 customer service. At the time of your rental confirmation you will be provided with a toll-free number that you may contact at any time and for any problem. In case of inability to continue the trip, a service vehicle will be sent to the car and you will be provided with all the necessary assistance. We will provide you with a new vehicle, or reorganize your trip with different means of transportation with no extra cost.
Which documentation do I need to show in case I get pulled over by the authorities?
In case you get pulled over, you’ll find all the documentation you need in the glove compartment of the rented car. The necessary documents are:
- Driving license
- Travel booklet
- Insurance certificate
- Where applicable: rental contract
Did not find the answer you're looking for?
RentPoint will contact you soon to meet your request!
Or send your question with the following form: